I have a 2008 Ford F250 with Navigation radio. I just bought the truck in last few weeks. All was working fine till I went into Nav and pressed one of the buttons, front of the radio opened up, Nav DVD came out....I put it back in and since it is telling me there is a DVD install problem....DVD is dirty or install upgrade DVD.....I ordered the newest DVD and still the same problem.
I just want to be able to get back to the radio/CD....have tried several things including disconnecting battery for a few hours, taking both radio fuses out....can't seem to reset the radio. Everytime I turn on truck, the radio tries to load Nav DVD, then says to clean, etc.
Any help please....
Thanks, Mark


https://www.ford-trucks.com/forums/a...ctureid=134417

There are 2 pics in this link that pertain to this problem....sorry for not knowing the proper way to post these pics....

 

Moved to new IVT forum

 

Still have not resolved this issue....anyone have any ideas?
Many thanks, Mark

 

Mark, i would say to perhaps stop by your local dealer and ask to speak to a technician about the issue. Might be something simple that he can quickly tell you how to fix.

Or a car audio shop as sometimes they do sub contracting for dealers that want accessories installed.

 

The only thing I can think of is either the drive itself is bad, or there's a bunch of dust on the lens. Which means take the unit apart to get to it.

Not sure if the URL will work, but maybe this would work:

 

I have been to 2 Ford dealerships, with no luck....ordered a new Nav update CD off Ebay...a copy....but all say they work.....no luck.
I was given the number to NavTeq by Ford....talked with them, tryed all their common fix instructions....nothing.
I would like to talk with someone at Pioneer, who makes this system for Ford, but haven't tried yet.

If I go to a big Ford dealership, does the machine they hook up to the computer of the truck diagnose radio problems?

Next time I'm in town will try the CD lens cleaner....cheap trial and error and the units in the house could probably use a cleaning as well...

 

I'm in the same situation. I my Lincoln lt has given me grief only once but my wife expy has quit quite a few times and now is completely dead with no access to music either. I'm guessing the lense is dirty. Have you found a fix yet?

 

Howdy man...sorry so long to get back with you. I went through every means of trying to get my radio working....couldn't. I finally started looking for a new one, wanting to stay with factory, so I didn't have to buy all the extra wiring harnesses, etc.
New at the dealer was well over $2000 and best I could find on Ebay was around $900. Finally found a very reputable guy on Ebay that buys and reprograms these radios, super nice guy and great prices, he sold me a nice Nav radio, plug and play for around $500, which included the $200 12P Nav disc, which is the newest. He can even fine tune your programming to your specific build of your vehicle by Vin #.
His Ebay nickname is: techguyjim6227 and his email is jimatabri@gmail.com
Give him a shout and see if he can fix you up....
Hope you find a solution....Mark in TX

 

Hi,
Annie here...did you fix your problem with your radio? Mine did the same thing yesterday and will not work now. Was just curious if you found a solution to the problem.

 

Whatever the issue is, this is the same thing that happens to computer DVD drives. Over time, crud builds up, you move the DVD tray (eject the disk) and the stuff goes everywhere. Either open it up yourself and clean it, or bring it to someone who can.